FAQ

 

 Do you have _________ plant?

We get a fresh selection of plants every week, about three times a week. There are some plants that we get consistently and others that are HARD to come by. If you’re committed to purchasing the plant of your dreams, we can take down your info and contact you when we get it in stock. Please note that you’ll need to come pick it up in the shop.

 

Can you help me with my plant?

We’re here to help!! Bring us pictures of your plants or your plant itself for a consultation. We’ll ask you all about your watering routine to where your plant lives. We can also help you repot your plants and guide you towards making the next plant adoption that works best for you. During check out, we’ll try to provide you with tips for keeping your plantita thriving and happy. Please keep in mind that we might not always know the name of a plant or how to care for it (there’s so many plants out there!!) but we’ll do our best to find that information for you. 

 

Help! I can’t find your shop!

We are aware that our actual store address gets read as a suite when input into navigation systems. This is something that is currently out of our control which is why we stress the important of reading our emails since we include an alternate address to use. Please use 2117 E Cesar Chavez Ave, Los Angeles, CA 90033.

 

I bought something online, Where is my Order?

     Thank you for supporting us and purchasing from our online store. We are still a very small team and we are working daily to streamline our process and work out any kinks that might come up along the way. Currently, we are shipping orders twice a week, Tuesdays and Thursdays. However, some things are just out of our control so if  you still have questions about your order. Please feel free to reach out.